Privacy Policy | Amarsia

Amarsia Inc. ("Amarsia," "we," "our," or "us") inference and API builder services (the "Service"). This Policy explains how we collect, use, store, and protect information in connection with our Service.

1. Information We Collect

We collect the following categories of information:

Account Information: Name, email address, login credentials, and authentication via Google SSO.
Billing Information: Payment details collected and processed by Stripe. We do not store full credit card details.
User-Generated Data: Documents, datasets, and AI interaction logs submitted through the Service. These are stored securely and are only accessible to the respective account owner.
Service Usage Data: Logs, error reports, and analytics generated by your use of the Service (via Sentry, Google Analytics, and Microsoft Clarity).
Cookies and Tracking: Session cookies, authentication cookies, and third-party analytics cookies.
Communications: Information from emails, newsletters, or customer support requests.

2. How We Use Information

We use collected information to:

Provide, operate, and maintain our Service.
Process payments and manage subscriptions.
Communicate service updates, newsletters, and support (via Mailchimp).
Monitor and improve service performance and reliability.
Ensure security, fraud prevention, and compliance with laws.

We do not sell personal information.

3. How We Share Information

We may share information with:

Service Providers: Stripe (payments), Google Analytics & Microsoft Clarity (analytics), Sentry (error monitoring), Mailchimp (communications), and third-party AI providers (Anthropic, OpenAI, Google Gemini).
Legal Requirements: If required to comply with applicable law, regulation, or legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not share customer data with third parties for marketing or resale.

4. Data Storage and Security

Data is stored on secure cloud infrastructure with encryption in transit and at rest.
AI interaction logs and uploaded documents are retained until account deletion or as long as legally required.
We apply access controls, monitoring, and other safeguards consistent with industry standards.
We are working towards compliance with SOC 2, ISO 27001, GDPR, and CCPA.

5. Your Rights

Depending on your location (e.g., EU/California), you may have the right to:

Access, correct, or delete your personal data.
Request a copy of your data.
Object to certain processing.

You can exercise these rights by emailing us at [email protected].

6. Cookies

We use cookies to:

Authenticate users and manage sessions.
Collect analytics and diagnostic information (Google Analytics, Microsoft Clarity).

Users can disable cookies in browser settings, though some features may not function.

7. Changes to Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be notified via email or in-app notice.

8. Contact Us

For privacy questions, contact:

📧 [email protected]

📍 Amarsia Inc., Delaware, USA